(Posted May 26, 2020) The District proposes increasing revenue and revising the water rate structure for fiscal year 2020-2021. If approved at the public hearing on June 16, 2020, the new rates and rate structure changes will go into effect on July 1, 2020.

For more details about the public hearing, the proposed rates and rates structure changes see the links to the right.

New Low-Income Rate Assistance Program Helps Low-and Fixed-Income Customers

The key reasons that a 6% revenue increase is needed are described below

Reasons for The Proposed Rate Structure Changes

The District regularly reviews its water rate structure to ensure that each class of customer continues to pay their fair and proportional share of costs. The cost for serving each class of customers varies over time because of changes in customer water use, state regulations, service costs, and other factors.

Millions of Dollars Saved

The District raises revenue only when necessary—first seeking to stretch its existing resources. As a result, cost control is a daily focus of North Marin Water District, which is one reason our rates are the lowest in Marin County and at the median for water agencies around the Bay Area region. Here are some of the ways we have kept rates down.

More Information About Proposed Rate Changes

Got Questions? We Are Here to Help

If you have questions, we encourage you to contact our customer service staff at 415-897-4133 from 8:00 a.m. to 5:00 p.m., Monday through Friday.

(Updated July 23, 2020) The North Marin Water District Board of Directors has adopted Emergency Water Conservation Ordinance No. 39 for the West Marin Service Area in response to dry year conditions on Lagunitas Creek pursuant to the State Water Resources Control Board Order 95-17 for water right permits issued to North Marin Water District.

A Public Hearing was held on May 5, 2020 to consider adoption of Emergency Water Conservation Ordinance No. 39, and was approved by the Board.  Emergency Water Conservation Ordinance No. 39 calls for Stage 1, 15% voluntary conservation, May 5th through June 30th and Stage 2, Mandatory 25% conservation  July 1st through November 1, as compared to water use in 2013.

Note that the mandatory 25% reduction would be for the West Marin Service Area as a whole and does not necessarily impose a 25% mandatory reduction for individual residential customers.  The Mandatory Stage may trigger enactment of a drought surcharge to be considered simultaneous with, or subsequent to enactment of the mandatory stage at the discretion of the Board.  Emergency Water Conservation Ordinance No. 39 also prohibits waste of water and certain non-essential uses.

A full version of the Emergency Water Conservation Ordinance No. 39 is available in the link below.  In order to comply with Marin County Health Shelter in Place Order, inspection of the draft ordinance will not be available at the District office.

West Marin Emergency Conservation Ordinance No. 39

West Marin Water Use Prohibitions Summary 2020


Until further notice, all meetings of the Board of Directors will be virtual pursuant to Executive Order N-29-20 issued by the Governor of the State of California. There will not be a public location for participating in the meetings, but any interested member of the public can participate telephonically by utilizing the dial-in information printed on each meeting agenda.

(Updated September 1, 2020) Water served by North Marin Water District to customers comes from protected watersheds and is purified using modern treatment techniques to remove pathogens, including bacteria and viruses. Water is continuously monitored to ensure that it surpasses all state and federal regulations for health and safety. As you make any preparations to deal with the risks of coronavirus (COVID-19), know that your tap water remains a safe and reliable source of clean, good-tasting drinking water. More information on water quality can be found here.  For more information on COVID-19 impacts in Marin County click HERE

North Marin Water District began its annual water main flushing program starting Monday, January 13th, 2020. This is a standard practice to ensure there is no degradation in water quality and to maintain an adequate chlorine residual (disinfectant) which helps prevent any bacterial growth in the pipelines. Customers may temporarily experience low water pressure or a slight, but harmless color in their water when the flushing is conducted in their neighborhood. Flushing is performed in the winter months when there is sufficient water supply for the task. The 2020 program has been developed to use the least amount of water to maintain good water quality.