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Important Notice About Recycled Water

NMWD has received $4.2 Million in federal grant funds through participation in NBWRA since 2010.

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***Precaution advised for building owners for imminent return to work:***

As Stay-At-Home orders are lifted and you begin to return to buildings that were dormant for weeks, NMWD suggests you flush water from cold taps for several minutes before using. Flushing cold water will remove any water that has become stale and may have lost quality while in contact with metal plumbing and from dissipation of chlorine disinfectant. NMWD staff are ready to answer your questions or help with water related problems you may be experiencing.
Contact us by email or call 415-897-4133

More information and guidance on procedures to restore water quality for building owners and operators can be found on the US EPA’s website Here

***NMWD Meetings Go Virtual***

The May 5th meeting at 6 pm will be a virtual meeting of the Board of Directors pursuant to Executive Order N-29-20 issued by the Governor of the State of California. There will not be a public location for participating in this meeting, but any interested member of the public can participate telephonically by utilizing the dial-in information printed on the agenda.

***Water Shortage Emergency Declared in West Marin Service Area***

The North Marin Water District Board of Directors has adopted Emergency Water Conservation Ordinance No. 39 for the West Marin Service Area in response to dry year conditions on Lagunitas Creek pursuant to the State Water Resources Control Board Order 95-17 for water right permits issued to North Marin Water District. A Public Hearing was held on May 5, 2020 to consider adoption of Emergency Water Conservation Ordinance No. 39, and was approved by the Board. Emergency Water Conservation Ordinance No. 39 calls for Stage 1, 15% voluntary conservation, May 5th through June 30th and Stage 2, Mandatory 25% conservation July 1st through November 1, as compared to water use in 2013. Note that the mandatory 25% reduction would be for the West Marin Service Area as a whole and does not necessarily impose a 25% mandatory reduction for individual residential customers. The Mandatory Stage may trigger enactment of a drought surcharge to be considered simultaneous with, or subsequent to enactment of the mandatory stage at the discretion of the Board. Emergency Water Conservation Ordinance No. 39 also prohibits waste of water and certain non-essential uses. A full version of the Emergency Water Conservation Ordinance No. 39 is available in the link below. In order to comply with Marin County Health Shelter in Place Order, inspection of the draft ordinance will not be available at the District office.

West Marin Emergency Conservation Ordinance No.39

***NMWD Suspending Walk-In Customer Service through June 15, 2020***

After careful consideration, and in light of Governor Newsom and the Marin County Public Health Officer’s guidance, on Sunday, March 15, the District temporarily suspended walk-in customer service. With the health of our community in mind, this decision is a preventative measure aimed at reducing community exposure to COVID-19. Customer service support remains available by phone at (415) 897-4133, by email at, or by appointment. We continue to work closely with our local, county, state, and federal partners. Please know that water service will continue 24/7 and there is no threat to your public drinking water supply.

***North Marin Water District tap water is safe from coronavirus***

Water served by North Marin Water District to customers comes from protected watersheds and is purified using modern treatment techniques to remove pathogens, including bacteria and viruses. Water is continuously monitored to ensure that it surpasses all state and federal regulations for health and safety. As you make any preparations to deal with the risks of coronavirus (COVID-19) know that your tap remains a safe and reliable source of clean, good-tasting drinking water. More information on water quality can be found HERE

***Proposed Rate Changes for Novato Service Area***

A public hearing will be held at NMWD’s office on Tuesday, June 16 at 6pm to consider a 6% revenue increase & rate structure changes effective July 1, equal to $4 per month for the average customer. The impact on your account can be viewed HERE or by calling us at 415-897-4133.

More information about the rate changes, including links to the water cost calculator and rate increase notification letter are available here

***Marin County Multi-Jurisdiction Local Hazard Mitigation Plan (MCM LHMP)***

NMWD has participated in the preparation of Marin County’s 2018 Multi-Jurisdictional Local Hazard Mitigation Plan (LHMP). The District’s participation in the LHMP is a pre-requisite for potential future funding opportunities provided by CalOES and FEMA. More information can be found here.

Welcome To North Marin Water District's Website 

North Marin Water District carries out its Mission with a highly-motivated and competent staff empowered to conduct the District’s business by placing customer needs and welfare first. Each day, District employees strive to carry out their work mindful of these basic principles: Good Water, Good Service, Good Value, and A Safe Place to Work. For more information, see our Annual Report that updates customers on Fiscal Year 2017-18 and provides a snapshot of our current efforts and financial performance.

Advanced Meter Information Project – NMWD is excited to announce that the Advanced Meter Information (AMI) system deployment program is complete. The deployment project began in March 2018 and over 21,000 meters have been upgraded. The District commenced deployment of an AMI system to improve water use efficiency as well as meter reading efficiency, accuracy, and customer service. The project included meter upgrades for customers throughout NMWD’s Novato service territory. With the AMI system, digital meter data is sent securely via radio to NMWD headquarters for billing purposes. This technology provides early leak detection and enables customers to view water use information online, thereby gaining a better understanding of their water use patterns. As a part of the AMI system, a new online payment and WaterSmart Portal has been developed. We encourage you to “sign-in” on the portal to get acquainted with the system and learn more about your water use. Customers will now have access to hourly water use data and are able to set up alerts for high use and leak events on the WaterSmart Portal. Please visit to register. If any customers have issues registering or logging-on to or the WaterSmart Portal, please call 415-897-4133 and a staff member can guide you through the process.

Old Ranch Rd Tank No.2

OOR Notice of Intent

ORR Draft Initial Study/Mitigated Negative Declaration


At the June 21, 2016 NMWD Board Meeting, the Board of Directors adopted the 2015 Urban Water Managment Plan.


The District’s residential recycled water pick-up program was modified in 2016 and is now available through our truck pick-up program for Customers with 275 gallon and larger containers. To apply for a pick-up permit follow the link to the on-line application, training and program instructions. Recycled Water Programs