Indoors

Water Smart Home Survey

North Marin Water District offers customers a free Water Smart Home Survey. This free service is conducted by our friendly, knowledgeable survey technicians and includes both indoor and outdoor water efficiency checks. As part of this program, you will learn how to use water more efficiently and avoid water waste as well as receive money-saving rebates and incentive information to help meet your water efficiency goals. You’ll also be offered free low-flow showerheads and aerators if needed to achieve maximum water efficiency.

Indoors, we will inspect:

• Faucets
• Showerheads
• Toilets
• Dishwashers
• Clothes washers
• Other water-using devices in the home

For your convenience, appointments can be scheduled at a time that works for you. Sign up for a Water Smart Home Survey here *Due to concerns regarding COVID-19, the District is not making in-person appointments at this time however we can assist you over the phone with a water use review.  We will retain your information and contact you at such a time when the in-person appointments resume.

Get a GreenHouse Call assessment to save money on energy and water bills.

Rising Sun Energy Center for Opportunity’s flagship program the California Youth Energy Services (CYES) in collaboration with Marin County Energy Watch offers any resident of Marin County a FREE Green House Calls energy assessment. Learn more.

NMWD Water Conservation Rebates

North Marin Water District is working hard to preserve and protect our most essential resource – water! Save money and water with these rebates.

Residential Clothes Washer Rebate

High-efficiency (HE) washing machines can save up to 50% of the water used and 65% of the energy used compared to conventional top-loading washing machines.

HET Toilet Rebate

A change to high-efficiency toilets (HET) can reduce toilet water use by over 50% and indoor water use by an average of 16%. This translates into a savings of 15,000 to 20,000 gallons per year for a family of four.

Program Requirements

NMWD rebates up to $125 per High-Efficiency Toilet (HET) and up to $200 per Ultra High-Efficiency Toilet (UHET) when customers change their non-water conserving toilets (Pre 1993).  These rebate amounts were recently increased during this drought period for toilet purchases after May 1, 2021.

Residential toilet rebate eligibility includes:

• Owning a dwelling within the Novato or West Marin service area.
• Calling in for a pre-installation qualification.
• Installation HETs on the EPA WaterSense labeled High-Efficiency Toilet (HET) List or toilets eligible to be sold in the state of California.
• Reinstallation UHETs on the NMWD Qualified UHET List.

Commercial CII toilet rebate eligibility includes:

• Own a Commercial, Industrial, Institutional dwelling within the Novato or West Marin service area.
• Agree to a brief pre-installation inspection or pre-qualification phone call.
• Agree to replace all toilets in the dwelling that use more than 1.6 gallons per flush.
• HETs eligible for rebate must be on the EPA WaterSense Labeled High Efficiency Toilet List.
• UHETs eligible for rebate must be on the NMWD Qualified UHET List.

For more details on how to apply for these rebates and program requirements, please review the rebate applications.

Applications for toilet rebate:

• 2021 HET Rebate Form – Residential
• 2021 HET Rebate Form – Residential (for purchases after May 1, 2021)
• 2021 UHET Rebate Form – Residential
• 2021 UHET Rebate Form – Residential (for purchases after May 1, 2021)
• HET Rebate Form – Commercial
• UHET Rebate Form – Commercial

Hot Water Recirculation Rebate

North Marin Water District is offering a $75 rebate to customers for self-activated or on-demand hot water recirculation systems only. Timer-controlled and thermostat-controlled systems are not rebated.

A hot water recirculation system is a small water pump that works in conjunction with your hot water heater to more quickly provide hot water to plumbing fixtures (faucets) most distant from the hot water heater. Unheated water left in the plumbing line is recirculated back to the hot water heater as opposed to running down the drain, thereby saving water.

Rebate Information and Hot Water Recirculation Rebate Form

Free Water-Conserving Fixtures Available

NMWD offers free, high-quality shower heads, faucet aerators, and hose nozzles. Customers can pick up free shower heads and faucet aerators at the District office located at 999 Rush Creek Place.

Retrofit on Resale Program

North Marin Water District Water Conservation Regulation No. 15 m. requires that any existing structure built before January 1, 1992, located in NMWD’s Novato Service Area, and receives water service from NMWD, and that changes ownership on or after January 1, 2003, be certified as containing water-conserving plumbing fixtures that meet the following standards:

Faucet aerators may be installed if they reduce the faucet flow rate to a maximum of 1.5 gallons per minute. Easily-removed flow restrictors installed in shower heads are not acceptable. The entire shower head must be replaced with one that is flow-rated at 2 gallons of water per minute or less.

Water Conservation Certificate Form and Guidelines

The property owner can certify his/her own building for compliance with a completed Water Conservation Certificate form. Completed Water Conservation Certificates can be scanned and emailed to waterconserve@nmwd.com. This application is not a replacement for permits required by other government agencies.

Retrofit on Resale Certificate (PDF)

The Waterline Newsletter

Two times a year – in the spring and fall – The Waterline newsletter is mailed to all customers in Novato. The letter explains current water supply conditions on the Russian River and at Stafford Lake, our local source. In addition, water conservation other North Marin Water District news is included. West Marin customers receive a customized version of The Waterline newsletter in spring.

Waterline Newsletter