Novato and Recycled Water Rate and Structure Changes Effective October 1, 2020 and Partial Bill Information
(Posted October 20, 2020) Rate and structure changes for Novato and Recycled Water went into effect on October 1, 2020. Due to these changes a partial bill was sent out for the period of water use from your last bill through September 30, 2020. This bill was for water use only and may not represent a full billing period and was sent out in order to bill you properly at the old rate. Additionally, your next bill may also be for a shorter period than the average two-month billing period. Normal billing will resume for upcoming bills issued after November 27, 2020. If you have questions please contact the billing department at firstname.lastname@example.org or call 415-897-4133.