Office Reopening to the Public

(Updated October 21, 2021)  North Marin Water District (NMWD) has reopened the office to the public for in-person business with reduced hours. Temporary business hours are Monday through Friday from 10:00 am until 2:00 pm. NMWD’s offices are located at 999 Rush Creek Place, Novato, CA 94945.

To maintain a safe place for employees and customers, all guidelines issued by the Centers for Disease Control and Prevention (CDC), the California Division of Occupational Safety and Health (Cal/OSHA), and the Marin County Public Health Officer will be followed.

Customers are encouraged to remain current on their water bill payments and payments can be made online at For questions about your bill or more information please call 415-897-4133 or email Phone hours will remain unchanged and are Monday through Friday 8:00 am through 5:00 pm (excluding holidays).